Client Acquisition Strategies
Program Focus
- Understanding the key acquisition strategies
- Building acquisition strategies
- Using Key Account Reviews to Increase acquisitions
Program Competencies
- Understanding the key acquisition strategies
- Generate client leads
- Using Key Account Reviews to Increase acquisitions
Optimizing Sales Effectiveness
Program Focus
- Building sales effectiveness techniques
- Using Key Account Reviews to Increase Trust and Commitment
- Understanding Buyer Motivation
Program Competencies
- Increase sales effectiveness
- Increase market share
- Convert prospects to clients
- Identify high-potential prospects
Consultative Selling Skills
Program Focus
- Principles of Consultative Selling
- Using Fundamental Selling Skills
- Exploring Needs
- Presenting Solutions
- Closing the Meeting
Program Competencies
- Consultative selling
- Solution selling
- Interpersonal selling skills
- Client-focused selling
Making Sales Happen
Program Focus
- Building Internal Relationships to Serve clients
- Using Key Account Reviews to Increase Trust and Commitment
- Understanding Buyer Motivation
Program Competencies
- Increase client acquisition
- Generate leads
- Convert prospects to clients
- Value added selling
- Identify high-potential prospects
Mastering Sales Negotiations
Program Focus
- Understanding how to Negotiate in straight-forward sales situations
- Supporting implementation and highlighting success
- Handling service challenges
Program Competencies
- Mastering negotiations
- Negotiating skills
- Handling service challenges
- Negotiating in complex situations
Strategic Account Management
Program Focus
- Building Internal Relationships to Serve clients
- Using Key Account Reviews to Increase Trust and Commitment
- Understanding Buyer Motivation
Program Competencies
- Strategic account management
- Developing effective account management
- Relationship management
Client Relationship Management
Program Focus
- Building Relationships to Serve clients
- Using Key Account Reviews to Increase Trust and Commitment
- Understanding Buyer Motivation
Program Competencies
- Developing effective client relationships
- Increase client loyalty
- Relationship management
Client Retention Strategies
Program Focus
- Establishing retention Objectives
- Developing retention strategies
- Penetrating accounts
Program Competencies
- Establishing retention Objectives
- Developing retention strategies
- Increase client retention
- Penetrating accounts
Enhancing Client Partnership
Program Focus
- Maintaining contact with the client
Program Competencies
- Developing account strategies
- Strategic account management
- Relationship management